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Customer Service Consultants

Warm Inbound / Outbound • Kingscliff NSW

We are currently on the hunt for 2 x Customer Service Consultants to assist with client support and quote management.

As a new start-up, we offer a relaxed and flexible environment and plenty of career potential.

The ideal candidate will be responsible for:

  • Assisting clients through the entire sales process of buying their new car.
  • Resolving customer inquiries in a timely and comprehensive manner.
  • Communicating accurately progress updates to clients.
  • Building rapport with clients and consistently delivering exceptional customer service.
  • Assisting the identification and escalation of issues with management.
  • Collaborating with the customer service team on member feedback for both product and feature launches to support the business.
  • Data entry and additional ad hoc tasks as required.
To be successful in this role you will ideally have the following:

  • Experience in customer service.
  • Quality phone manner.
  • Exceptional written communication skills.
  • Technologist at heart with proven ability & knowledge across operating systems, devices, mobile application and web browsers.
  • Ability to work in a fast paced and dynamic environment.
  • Motivated and proactive attitude towards understanding and resolving issues as they arise.
  • Strong work ethic and high reliability.

What's on offer:

  • Exceptional opportunity for professional growth.
  • Ongoing training and support.
  • Opportunity to advance your sales skills at the forefront of growth within an innovative and progressive start-up company.
  • Competitive base and bonus structure.
  • Fantastic company culture and team environment.
This is a unique opportunity to help our company grow whilst helping Australian's save thousands when purchasing their new car! A win-win for everyone!

Does this sound like you? If so, apply now!


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